Boost Client Satisfaction and Retention: The Advisor’s Guide to Implementing Consova’s Modernized Verification Solutions

Behind every successful broker/consultant is a portfolio of satisfied clients who have total confidence in their advisor’s ability to provide the best options to meet their organization’s needs. A broker’s ultimate goal is to be a true partner for their clients, consistently delivering value and finding new solutions to maximize savings. In the healthcare cost containment space, a new approach to verifying dependent eligibility for health insurance is necessary to move the needle on every metric required to win and retain new business.

4 Red Flags Your Eligibility Verification Solution Is Falling Short

Dependent verification audits are crucial for ensuring proper management of employer-sponsored health plans. However, the dependent eligibility verification process can be a hassle for employers and employees, especially if the audit experience is inefficient, confusing, and time-consuming. A faulty eligibility audit can cause major disruptions in benefits administration and contribute to wasteful plan spending, creating ripple effects on both employee satisfaction and employer bottom lines.