Boost Client Satisfaction and Retention: The Advisor’s Guide to Implementing Consova’s Modernized Verification Solutions
Behind every successful broker/consultant is a portfolio of satisfied clients who have total confidence in their advisor’s ability to provide the best options to meet their organization’s needs. A broker’s ultimate goal is to be a true partner for their clients, consistently delivering value and finding new solutions to maximize savings. In the healthcare cost containment space, a new approach to verifying dependent eligibility for health insurance is necessary to move the needle on every metric required to win and retain new business.
Streamlining Benefits Administration: The Impact of a Modernized Dependent Verification Solution
While employer-sponsored health plans can tap into major savings on healthcare benefit costs, the enrollment of ineligible dependents, such as divorced spouses or children above the age of eligibility, can significantly undermine these financial gains. Research indicates that up to 8% of dependents enrolled are ineligible for coverage, culminating in substantial wasteful spending that can degrade benefit value across the organization.