Boost Client Satisfaction and Retention: The Advisor’s Guide to Implementing Consova’s Modernized Verification Solutions

Behind every successful broker/consultant is a portfolio of satisfied clients who have total confidence in their advisor’s ability to provide the best options to meet their organization’s needs. A broker’s ultimate goal is to be a true partner for their clients, consistently delivering value and finding new solutions to maximize savings. In the healthcare cost containment space, a new approach to verifying dependent eligibility for health insurance is necessary to move the needle on every metric required to win and retain new business.

As a fully modernized dependent audit provider, Consova specializes in delivering the best of both worlds: substantial savings for employer-sponsored plans and enhanced satisfaction for enrolled employees. Consova strives to be the forward-thinking partner for employee benefits consultants seeking to offer a new kind of audit workflow that delivers on expectations, boosts satisfaction, and upholds their position as a trusted advisor.

Modernization Is a Must for Cost Containment 

Employers with self-sponsored health plans assume a certain level of risk, making dependent verification services mission-critical to protect plan assets and value. However, traditional eligibility verification audits are cumbersome and time-consuming, with manual workflows rife with bottlenecks and countless opportunities for human error. Standard solutions create major headaches for HR and benefits administration teams, which often harm satisfaction with brokers and lead employers to explore new options.

A modern solution introduces the latest innovations and optimizations to the eligibility audit process, including:

  • Real-time verification to realize instant savings and identify gaps in information
  • Improved data accuracy to gain a full picture of which dependents are not eligible for coverage
  • Streamlined workflows to alleviate the burden on employers and improve the experience for employees

How Consova Meets the Needs of Employer-Sponsored Plans

At Consova, we go to where employees are today. In a world driven by technology enhancements and convenience, Consova’s verification solutions continually evolve to align with what both employers and employees demand for their audit experience. Our solutions easily integrate into any enrollment platform, with quick and easy-to-understand audits that are just one click away. We leverage automation, APIs, and robust security measures to help employee benefits consultants deliver three key advantages:

  1. Reduced costs. Consova’s real-time verification capabilities rapidly identify ineligible dependents on health plans, eliminating unnecessary expenses to help employers increase benefit value and achieve higher employee satisfaction.
  1. Improved efficiency. By streamlining the verification process with automation, real-time updates, and advanced integrations, Consova saves substantial time and resources for employers while driving measurable increases in employee engagement and satisfaction.
  1. Enhanced data security. With data breaches growing more common in the healthcare industry, Consova has taken proactive steps to safeguard audit data with state-of-the-art features, such as Single-Sign on (SSO) and other robust security measures, to provide complete peace of mind about data security.

A Partner in Driving Business Growth for Brokers

Consova helps brokers provide these benefits and more to their self-insured employer clients, generating over $1 billion in plan savings while achieving an average 10:1 return on investment. Leverage our track record of success and unmatched audit results to strengthen relationships with your clients and continue winning new business. By partnering with Consova, brokers can bolster their brand as advisors who deliver tangible results that help employers reach their cost containment goals while protecting their employees from a confusing, overwhelming, and frustrating audit experience. 

Let Us Help You Win More Business

For over 20 years, Consova’s modernized dependent eligibility verification solutions have given brokers a major competitive edge by achieving the results their employer clients are looking for — substantial health plan savings with an audit workflow that puts the employee experience first. Learn more about how Consova can help you become an indispensable cost-containment partner for your clients with self-sponsored health plans.

Begin Your Journey Today!

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