The complexities and challenges of protecting the privacy and security of employee personal data are not novel to employer-sponsored health plans. Most have invested substantial resources into physical, technical, and administrative safeguards that protect data in their care. But what happens when this data leaves the building during a Dependent Eligibility Verification Audit?
Given this potential liability, what should a plan administrator do to protect employee data and the organization itself? How can the plan sponsor know it is fulfilling its fiduciary and ethical responsibility to protect personal information? In this white paper, we explore these topics and provide a guide to protecting employee data during a Dependent Eligibility Verification Audit.